Thank you for your interest in our online store. The protection of your privacy is very important to us. In this Privacy Policy you will find detailed information on how we handle your data. The Controller of your personal data is: Olimp Laboratories Sp. z o.o., Pustynia 84F, 39-200, Dębica, [email protected].
1. Access data and hosting
You can access our websites without providing your personal data. For each call to the website, the server automatically saves only the so-called server logs, such as the name of the requested file, your IP address, the date and time of the call, the amount of data transmitted and the requesting Internet service provider (access data) and documents the call to the website.
This information is analysed solely for the purpose of ensuring the proper functioning of the website and the improvement of our range of goods. This serves, as part of the assessment of interests, to secure our legitimate interest in the correct presentation of our range of goods. All access data is deleted within seven days from the end of your visit to the website.
Hosting services provided by an external service provider
As part of the outsourcing of data processing, an external service provider provides hosting and website presentation services for us. All data that is collected as part of the use of our website or in the forms provided for this purpose in the online store, as described in this privacy policy, is stored on the servers of this service provider. Processing on other servers takes place only within the scope specified in this privacy policy.
This service provider is established in a country belonging to the European Union or to the European Economic Area.
2. Collection and processing of data for contract execution and customer account creation
We only collect personal information if you voluntarily provide it to us by placing an order, contacting us (e.g. via a contact form or e-mail) or setting up a customer account. Mandatory fields are marked as such because the information they contain is necessary for us to perform the contract or to deal with a matter in which you have contacted us or to set up a customer account. You cannot complete an order or set up a customer account or contact us without providing us with your details. The data that is collected is based on the forms in which the data is entered. We use the data provided by you in order to perform the contract and to respond to your enquiries. After the performance of the contract or the deletion of your customer account, the processing of your data will be restricted, and after the retention periods specified in tax and accounting regulations have expired, the data will be deleted, unless you have expressly consented to the further use of the data or we reserve the right, in accordance with applicable law, to further use the data, of which you are informed in such a case in this statement. Your customer account can be deleted at any time. To do this, please send a message to our contact address in the “Our contact details and your rights” section or use the appropriate function in your customer account.
3. Transfer of data
In order to perform the contract, we provide your data to the courier company dealing with the delivery, if it is necessary for the delivery of the ordered goods. Depending on which payment service provider you choose during the ordering process, we transfer the payment data collected for this purpose to the credit institution handling the payment and possibly to the payment service provider selected by us or by you. Some payment service providers collect data themselves if you open an account with them. In such cases, you must log in to the payment service provider as part of your order and provide your access data. The privacy policy of the payment service provider concerned will also apply.
Transfer of data to a courier company
If you give us your express consent during or after ordering, we will provide your e-mail address and telephone number to the chosen courier company so that it can contact you before delivering your order to notify you or arrange delivery.
The above consent may be revoked at any time by sending us a relevant message to our contact address indicated in the “Our contact details and your rights” section or by sending a message directly to the courier company to the contact address indicated below. Upon withdrawal of your consent, we will delete your data provided for this purpose unless you have expressly consented to the further use of your data for other purposes or unless we reserve the right to further use the data in legally permitted cases, of which you are informed in such a case in this statement.
UPS Polska Sp. z.o.o.
ul. Prądzyńskiego 1/3
01-222
Warsaw
4. E-Mail Newsletter and e-mail advertising
E-mail advertising after subscribing to the newsletter
If you subscribe to our newsletter, we will use the data necessary for this purpose or provided by you separately in order to regularly send you our newsletter by electronic means on the basis of your consent.
You can opt out of receiving the newsletter at any time by sending us a message with appropriate information or by using the appropriate link included in the newsletter. After you have unsubscribed, we will delete your e-mail address unless you have expressly consented to the further use of your data for other purposes or we reserve the right to further use the data in legally permitted cases, of which you are informed in such a case in this statement.
The newsletter is sent within the scope of outsourcing data processing on our behalf by the service provider, to whom we provide your e-mail address for this purpose.
This service provider is established in a country belonging to the European Union or to the European Economic Area.
Advertising sent by post and your right to object
In addition, we reserve the right to process your personal data – full name and postal address for our own advertising purposes with regard to our products, e.g. sending you the latest ranges of products and information about our products by post. This serves to safeguard our legitimate interest in contacting customers for advertising purposes.
Advertising mail is delivered within the scope of outsourcing data processing on our behalf by the service provider to whom we provide your data for this purpose. You may object at any time to the retention and use of your data by sending a message to our contact address indicated in the “Our contact details and your rights” section.
5. Cookies and web analytics
In order to make our website more attractive and to allow the use of certain functions for displaying appropriate products or for market research purposes, we use cookies on our websites. This serves, as part of the analysis and assessment of interests, to protect our legitimate interest in the optimal presentation of our range of products. Cookies are small text files that are automatically saved on your terminal device. Some of the cookies we use are deleted at the end of your browser’s session, i.e. when you close the session (so-called session cookies). Other cookies are stored on your terminal device and enable us to recognise your browser when you visit the website next time (persistent cookies). The storage time is specified in the cookie settings of your browser. You can configure your browser to receive information about the use of cookies and to be able to decide whether to accept or reject them in certain cases or completely. Browsers manage cookie settings in different ways. In the help menu of your browser you will find explanations of how to change the settings of cookies. They are available under the following links:
Internet Explorer™: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usuwanie-plikow-cookie/
Chrome™: https://support.google.com/chrome/answer/95647?hl=pl&hlrm=en
Firefox™: https://support.mozilla.org/pl/kb/usuwanie-ciasteczek
Opera™: http://help.opera.com/Windows/12.10/pl/cookies.html
If you do not agree to the use of cookies, the functionality of our website may be restricted.
This website also uses so-called DoubleClick cookies as part of Google Analytics (see below), which allow you to identify your browser when you use other websites. The information generated automatically by cookies about your use of this website will be transmitted to a Google server in the United States and stored there. Due to the IP anonymisation activated on this website, your IP address is shortened prior to transmission within the Member States of the European Union or in other countries that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. The anonymised IP address transmitted by your browser within Google Analytics will not be combined with any other data held by Google.
Google will use this information for the purpose of compiling reports on website activity and providing other services relating to website activity. This serves, as part of the analysis and assessment of interests, to protect our legitimate interest in the optimal and effective operation of our website in the marketplace. Google will transfer the above information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
Google Double Click is offered by Google LLC. (www.google.com).
Google LLC is headquartered in the USA and is EU-US-Privacy Shield certified. The current certificate is available via this link. As part of the agreement between the USA and the European Commission, the latter has ascertained an adequate level of data protection for companies with Privacy Shield certification.
You can deactivate DoubleClick cookies by clicking on link. In addition, you can find out more about the use of cookies and the appropriate settings on the Digital Advertising Alliance website. You may also configure your browser to receive information about the use of cookies and to be able to decide whether to accept or reject them in certain cases or completely. If you do not accept the use of cookies, the functionality of our website may be restricted.
Use of Google (Universal) Analytics for web analytics purposes
Our website uses Google (Universal) Analytics, a web analytics tool from Google Inc. (www.google.com). This serves, as part of the analysis and assessment of interests, to protect our legitimate interest in the optimal presentation of our range of products. Google (Universal) Analytics uses methods that enable us to analyse your use of the website, such as cookies. The information automatically collected about your use of this website will normally be transmitted to a Google server in the United States and stored there. Due to the IP anonymisation activated on this website, your IP address is shortened prior to transmission within the Member States of the European Union or in other countries that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. The anonymised IP address transmitted by your browser within Google Analytics will not, in principle, be combined with other data held by Google.
Google LLC is headquartered in the USA and is EU-US-Privacy Shield certified. The current certificate is available via this link. As part of the agreement between the USA and the European Commission, the latter has ascertained an adequate level of data protection for companies with Privacy Shield certification.
You may prevent the data collected by cookies from being recorded about your use of our website (including your IP address) by Google, and also from being processed by Google if you download and install the browser plug-in at: https://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, instead of installing the browser plugin, you can also click on this link to disable data collection by Google Analytics on our website. An opt-out cookie will then be stored on your terminal device. If you delete cookies, you must click on the link above again.
6. Advertising with e-marketing tools
Google AdWords Remarketing
Using Google Adwords, we promote our website in search results and on third party websites. When you visit our website, this is done by automatically leaving a so-called re-marketing cookie of Google on your device, which, with the help of a pseudonymous identifier (ID) and on the basis of the websites you visit, enables you to display ads based on your interests. This serves, as part of the analysis and assessment of interests, to protect our legitimate interest in the optimal operation of our website in the marketplace.
Further processing of data only takes place if you have consented to Google linking your browsing history and using the application to your account and using the information from your Google Account to personalise the advertisements that are displayed on the website. If in this case you are logged in on Google when you visit our website, Google will use the data about you together with Google Analytics data to create and define lists of target groups for re-marketing purposes on various devices. To this end, Google temporarily combines your personal data with that of Google Analytics in order to create target groups.
The Google AdWords Remarketing service is offered by Google LLC (www.google.pl). Google LLC is headquartered in the USA and is EU-US-Privacy Shield certified. The current certificate is available via this link. As part of the agreement between the USA and the European Commission, the latter has ascertained an adequate level of data protection for companies with Privacy Shield certification.
You can deactivate cookies used for re-marketing by clicking on this link. In addition, you can find out more about the use of cookies and the appropriate settings on the Digital Advertising Alliance website.
AdRoll Retargeting
With the help of our advertising partner AdRoll Advertising Limited, Level 6, 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland, we promote our website in search results and on third party websites. For this purpose, when you visit our website, a cookie of such providers or their partners is automatically left on your device. This cookie using a pseudonymous identifier (ID) and on the basis of websites you visit enables us to display advertisements based on your interests. This serves, as part of the analysis and assessment of interests, to protect our legitimate interest in the optimal operation of our website in the marketplace.
You can deactivate cookies used for retargeting by clicking on one of the following links: https://app.adroll.com/optout/safari
Alternatively, you may disable the use of cookies by third parties by visiting the website to deactivate the use of cookies in an appropriate way (Network Advertising Initiative).
7. Social networking plugins
Use of social plugins
Our website uses so-called social plugins (“plugins”) from social networking sites.
Your browser will establish a direct connection to Facebook, Google, Twitter or Instagram servers when you display our website with this plugin. The content of the plugin is transferred directly to your browser by a particular service provider and integrated into the website. Thanks to this integration, service providers receive information that your browser has displayed our website, even if you do not have a profile with a particular service provider or are not logged in to it. This information (including your IP address) is sent by your browser directly to the server of a particular service provider (some servers are located in the USA) and stored there. If you have logged in to one of our social networking sites, this service provider will be able to directly associate your visit to our website with your profile on a particular social networking site. If you use a particular plugin, e.g. by clicking on the “Like” button or the “Share” button, the relevant information will also be sent directly to the server of a particular service provider and saved there. This information will also be published on a particular social networking site and will be made available to those you add as your contacts.
The purpose and extent of data collection and its further processing and use by the service providers, as well as contact possibilities and your rights in this respect and the possibility of configuring settings to ensure the protection of your privacy are described in the privacy policy of the service providers.
http://www.facebook.com/policy.php
https://twitter.com/privacy
https://help.instagram.com/155833707900388
If you do not want social networking sites to associate the data collected during your visit to our website directly with your profile on a particular website, you must log out of this website before visiting us. You may also prevent plugins from being uploaded to the website completely using the appropriate extensions for your browser, e.g. blocking scripts with “NoScript” (http://noscript.net/).
Video plugins for Youtube
The content of other service providers is integrated into this website. Video plugins for Youtube are provided by Google Inc (the “Service Provider”). The Youtube website is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
In the case of video materials from Youtube, available on our website, extended protection of personal data has been activated. This means that Youtube does not download or save information about visitors to the site, unless they enable video material.
The purpose and extent of data collection and its further processing and use by the service providers, as well as your rights in this respect and options regarding privacy settings are described in Google’s Privacy Policy.
8. Our contact details and your rights
You have the right to free information about your personal data that is stored with us and the right to rectify it, restrict its processing, delete or transfer it.
If you have any questions regarding the collection, processing or use of your personal data, the rectification, blocking or erasure of your data, or if you wish to revoke your consents or object to the use of certain data, please contact the data controller: Olimp Laboratories Sp. z o.o., Pustynia 84F, 39-200, Dębica, [email protected].
In addition, you have the right to lodge a complaint with the competent supervisory authority.
Right to object
If, as part of the analysis and assessment of interests, we process your personal data as described in this Privacy Policy in order to safeguard our legitimate interests, you may object to the processing of your personal data for this purpose with future effect. If processing takes place for the purposes of direct marketing, you can exercise your right to object at any time. If processing takes place for other purposes, you have the right to object only on the grounds relating to your particular situation.
Once you have exercised your right to object, we will not continue to process your personal data unless we have demonstrated that there are valid legitimate grounds for doing so and that these override your interests and rights, or if the processing of data is intended to pursue, enforce or defend claims.
This shall not apply if the processing of data is for the purposes of direct marketing. In this case, we will not continue to process your personal data for this purpose.